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FAQ

  • How is PlayScape different from other cafés?
    We are not your normal café. We take the best of both worlds - expertly made coffee and healthy snacks from an upscale coffee shop, with the extraordinary play experience of the city's best indoor playgrounds. No compromising on quality on either the café experience for parents or the play experience for kids. Parents and caregivers will find PlayScape Café to be an oasis in the city - a place where they can relax and enjoy a good latte or cappuccino while their children are free to play in a creative, safe environment. Kid-Centric Atmosphere: Play cafés are designed with children in mind. From whimsical decor to child-friendly furniture, our space is a haven for kids to explore and play. We prioritize creating an environment that caters to the needs of young ones. Interactive Play Areas: One of the biggest distinctions is the inclusion of play zones. At PlayScape, children will be able to engage in imaginative play, climb, slide, and have a blast in our specially designed play areas. Caregiver Relaxation: While the kids are busy safely playing, adults can unwind and enjoy a latte or a delicious snack in a stress-free setting. Child-Focused Events: We are the perfect venue for events like birthday parties, storytime, mommy-and-me, music and art classes. Our space will foster community and will be the perfect place for families looking to connect and make memories. Family-Friendly Amenities: Play cafés offer amenities such as changing tables, high chairs, kids' menus, and child-friendly washrooms (think tiny toilets for the potty training crowd!) We strive to make your family outing hassle-free and enjoyable from start to finish. So, whether you're seeking a fun playdate with your little ones or a relaxing afternoon with friends and family, we've got you covered. We're more than just a café; we're a place where laughter, learning, and connections thrive.
  • Is PlayScape Café a daycare?
    No. PlayScape Café is a unique play café that will serve high quality espresso drinks and healthy snacks, with the added benefit of a modern, safe play space targeted towards kids 0-5. Parents and caregivers must supervise their children at all times while in the café.
  • Do I need to have children to come to PlayScape?
    PlayScape is a perfect place for young children and their caregivers, but many people come here on their own just to try our delicious espresso, smoothies and snacks. We have seating for those who would like to enjoy a coffee, plus a take out window if you just want to stop by to grab something to go. See our menu offerings here. All are welcome at PlayScape!
  • Do you take play reservations?
    Yes. Although reservations are not required - drop-ins are more than welcome - a reservation will hold a spot for you, especially during our busy times. Click here to make a reservation. Please note that if you do not show up for you reservation slot, we can give away your slot to a walk-in or someone on the wait list.
  • Do you have private bookings, such as birthday parties?
    Yes - PlayScape will be available for complete buyouts for birthday parties on weekends and after 3:30 pm on weekdays. Click here for more details on birthday parties.
  • I have an upcoming party booked at PlayScape. What do I need to know?
    Thank you for booking your upcoming private party at PlayScape Café! Please see below some important information about your event. Should you have any further questions at all, please email us at info@playscapecafe.com. Set up and Take Down You will have access to the café 15 minutes before your start time. We have a loading dock in the back off of 33rd - you are welcome to load from there. When you arrive, please give us a call at (604) 924-7529 and we will open the back door to let you in. If we do not answer (apologies, sometimes we are vacuuming and we can't hear the phone) then please just walk around to the front and we will open the back door for you. Once unloaded, there is ample free street parking on and around 33rd. At the end of the party, you have 15 minutes to take down decorations. We kindly ask that you don't go over 15 minutes as we often have multiple parties in a day and our staff needs time to clean. What can/can't I bring? You are welcome to bring any decorations or decor that you would like, including wall banners, balloons, table toppers etc. We have pre-installed feltboard and pins that you can use to attach decorations to the wall - you are also welcome to use non-marking green painter's tape. You can bring any food or catering that you would like. We will provide complimentary drip coffee and tea, but otherwise our café will be open for you or your guests to purchase food and beverages. We have a refrigerator available if you would like to store a small or medium size cake. Unfortunately, we don't have freezer space available to store any ice cream products. We also don't provide customer access to an oven or microwave, so please have any food heated prior to arrival. You are welcome to use our dishware. We have approximately 25 sets of plates, cups, and cutlery that you can use. We also have a cake knife that you can use. We also have multiple sizes of tables that you can use. Please note that we are not licensed for alcohol, so please do not bring any beer, wine or spirits. Audio/Video You will have access to our televisions to play a slide show or other program. The best way is to bring a USB stick with the program loaded on to it, and it would be ideal if you could drop it off early so that we can test it. We also have HDMI connections if you want to connect directly into the televisions. We can also tune our televisions to cartoons, live sports or anything on popular streaming networks. You will be able to wirelessly connect your phone to our Sonos system to play music - the best way is through Spotify. What to Tell Your Guests Parking: Please let your guests know that there is ample free parking within 2 blocks of our location, particularly off of 33rd east of Main Street. Waiver: We require all guests to sign waivers for their children. Check in is faster if they complete it in advance at www.playscapecafe.com/waiver. Waivers are required for every child, but if they have signed it for their child(ren) in the past at PlayScape, they do not need to sign again. Socks: All guests, adult and children, are required to wear socks in our play area. Please remind your guests to bring socks for everyone in attendance. Other Notes Please note that the maximum capacity for our space is 30 people. Our play area is designed for children 5 and under. Older children are welcome to use the play area, but we have found that most guests bring alternate amusements for older children, such as games or books. Our staff will be here to help you set up, serve you and your guests during your party, and handle all clean up! Consider showing your appreciation by leaving a gratuity.

PlayScape Café

4892 Main Street

Vancouver, BC

Canada   V5V 3R8

info@playscapecafe.com

(604) 924-PLAY (7529)

Hours

M-F 9:00am to 5:00pm

Sat-Sun 9:00am to 4:00pm​ *

OPEN EVERY DAY DURING WINTER BREAK INCLUDING DEC 25!

* Saturday and Sunday

Can be reserved for private parties starting at 2pm.  If no parties are booked, we will be open for public play all day.  We will always be open for open play on Saturdays and Sundays until 1:30 pm.  Check Instagram for weekly updates.

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